DCS autoplay video in chrome

[emikey]

Anyone having issues with DCS in chrome?

 

All my banner's autoplay video is not working.

 

Even older campaigns that have successfully run in the past.

 

I hear Chrome stopped allowing autoplay video with sound. I wonder if studio/my code for auto play video is triggering that somehow.

[emikey]

Just confirmed with google. This is a problem with Chrome. Particularly the update occur on the latest Chrome browser Version 66.0.3.

 

Working to see if there is a fix soon.

[GreenSock]

Thanks for reporting back, @emikey. 

[emikey]

Here is the fix.
 

in the index.html file you need to add "muted" to the video tag.
 

<div id="video-container-0"> 
    <video muted id="video-0">

 

If you want to play video with sound when the user interacts you need to turn off muted in JS

    creative.dom.video0.vid.play();
    creative.dom.video0.vid.volume = 1.0;
    creative.dom.video0.vid.muted=false;

 

Then you need to calm down your client and properly blame Google for updating Chrome and not letting their ad platform alert their users.

[GreenSock]

Excellent, thanks again for posting the solution so that others with the same problem can be helped. 

[emikey]

Just to sum up.

 

This is an issue with Chrome and any autoplay video in any ad platform.
Chrome 66.0.3 will no longer auto play video unless its muted.

 

You need to properly mute the video (even though DCS's own template files do not do this) or else Chrome will not play the video at all.